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Case studies

Utilizing AI to Automate Inbound Claims Document Indexing

Over 85% straight through document indexing without human intervention for leading specialty insurer
AI Automation Drives Profitability and Growth

350% increase in document processing efficiency and 81% decrease in non-billable hours worked for Workers’ Compensation firm
Workers Compensation Firm Streamlines Document Intake

Greater than 80% increase in staff efficiency and over $400,000 per year in cost savings
Insurer Saves Thousands of FTE Hours Per Year While Reducing Expenses

Greater than 85% of inbound claims document indexing and refocusing of staff to customer service initiatives
AI Automation Fuels Firm Expansion Without Need to Hire Additional Staff

95% decrease in hours required to process inbound documents, saving over 120 work hours weekly
Firm Increases Case Count Over 50% While Reducing Staff Workload

Inbound documents processed and filed in MerusCase within 86 minutes of arrival
Firm Drives Significant Efficiencies Thought Integrated Document Processing

Documents and correspondence reach key personnel over 5X faster through seamless CMS integration

Articles

Preparing Your Insurance Claims Process for AI Implementation

Important steps to consider when adopting AI-powered solutions for your claims organization to increase efficiency and improve processes.

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Insurance Claims Process for AI
Legal Innovation and Technology magazine

Reducing Litigation Firm's Overhead and Increasing Efficiencies

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Legal Innovation Foundation AI
Intro to Natural Language Processing

What Object Recognition does for images and video, Natural Language Processing (NLP) does for text. NLP extracts structured data from unstructured text.

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Natural Language Processing Foundation AI
Intro to Speech Recognition

Speech Recognition (also referred to as speech to text) is the first stage in a string of algorithms in which user input is provided via voice. You can see this technology in play in virtual assistants like Google Assistant, Alexa, and Siri.

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Intro to Speech Recognition
Intro to Clustering and Classification

Have you ever bought something online and then were presented with an offer to buy something complementary? Have you received a special offer in the mail from your cable company right as you were thinking of switching providers?

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Classification document processing
Intro to Optimization

Optimization at its core is about problem solving and planning. Using structured data provided by techniques like Natural Language Processing or Object Recognition as context, it can determine the most efficient way to achieve a goal.

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Classification document processing
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